Tag: operations
Air Quality Technology Can Help Guests Make Trustworthy Traveling Decisions
Building executives are aware of the historical impacts the pandemic has had on the hospitality industry as hotel owners attempt to calm guests’ COVID-19...
AHLA: Supply Chain Disruptions Are Impacting Most Hotel Operations
WASHINGTON — Supply chain disruptions are impacting the operations of more than eight in ten surveyed hotels, and nearly three in four hotel operators...
Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
Industry Leaders Reflect on Evolving Guests’ Expectations
Over the past 18 months, guests’ expectations, wants, and needs have constantly shifted throughout the COVID-19 pandemic. While hoteliers were able to predict expectations...
Centralized Data Hubs: How PMS Can Help on the Road to Recovery
Since the pandemic, innovations in technology have transformed hotel operations. The industry has experienced widespread adoption of contactless solutions, IoT-enabled guest amenities, AI-supported operational...