Tag: data
IoT Security: Connected Technology Means Less Privacy
The Internet of Things (IoT) has become more and more prevalent over the past few years. In fact, these days, one would be hard-pressed...
Capturing Real-Time Guest Feedback and Service Recovery
Most hotel managers look at post-stay reviews and survey feedback as a source of truth on how frontline teams are performing. Whether it’s positive...
Hoteliers Look to Streamline and Integrate Technologies at HITEC
With nearly 400 exhibitors at this year’s Hospitality Industry Technology Exposition and Conference (HITEC) in Houston, it was clear that the current hospitality technology...
Creating and Managing a Single View of the Guest with Data
Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Businesses See GDPR as an Opportunity to Improve Data Privacy and Security
ARMONK, N.Y.—A new study from IBM reveals that nearly 60 percent of organizations surveyed are embracing the General Data Protection Regulation (GDPR) as an...