Tag: culture
My Front Desk Staffers Do Not Get Along
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What do I do if my front desk staffers do not get along?
"Two of my front...
Why Workplace Culture Matters in the Hospitality Industry
For better or worse, every organization has a unique culture, regardless of how active the organization or its leaders are in defining it. Consequently,...
Seven Types of Occupational Fraud and How to Curb Each
It can be said that fraud is the second oldest profession in the world: After all, where there’s money, there’s money to steal. It’s...
Tone at the Top
Hotel leadership has the opportunity and the responsibility to promote a culture of honesty and ethics. If the tone of the organization is set...
Responding to Reports of Sexual Harassment
Ebony Tucker, advocacy director at the National Alliance to End Sexual Violence, and Andria Ryan, partner at Fisher Phillips, offer the following advice to...