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employee

AHLA: Nearly 500K Hotel Jobs Will Not Return By 2022

WASHINGTON—Midway through 2021, a new report and state-by-state job loss breakdown released by the American Hotel & Lodging Association (AHLA) find that while leisure...
empty front desk

Labor Cost Trends in 2020

Based on CBRE’s survey of monthly operating performance, U.S. hotels experienced a 58 percent decline in total hotel revenues from 2019 to 2020. This...
hospitality technology

Embracing Innovation: How COVID-19 Evolved the Hospitality Technology Landscape

The pandemic forced hoteliers to adapt at a lighting pace, implementing changes across their properties to facilitate safer environments for teams and travelers and...
feedback loop

Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19

The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
rapid COVID test

Four Things Hoteliers Should Know About Rapid COVID Testing

Many situations today, including international travel and event attendance, require a negative COVID test or proof of vaccination. Given that the usefulness of COVID...
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