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Cybersecurity risks, data collection, data security

Post-COVID Choices: Choosing the Right PMS Provider

The travel and hospitality industry has been tested in new ways in the wake of the COVID-19 pandemic. According to the U.S. Travel Association,...
Room block management

The Future of Room Block Management

After a year of devastating losses for the hotel industry, recent industry surveys point to a surge in booking activity for corporate events and...
Malware, cybersecurity, cyber-safety

Cyber-Safety in an Era of Hospitality Automation

Hoteliers beware: As the hospitality industry responds to the challenges of the coronavirus pandemic, efforts to ensure guest and employee safety through automation and...
AI virtual agent

RLH Corporation Launches AI Virtual Agent for Central Reservations

DENVER—RLH Corporation announced today that the company has deployed an industry-first artificial intelligence (AI) virtual agent for central reservations to support all of its...
Robot Automation

How Automated Technologies Help Hotel Humans

To say that technology has impacted hotel operations is a massive understatement. Connectivity, smart devices, and AI reign supreme, and operations today are almost...
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