Tag: advice
A Critical Eye on C-PACE Loans: 5 Hidden Expenses Borrowers Should Consider
First introduced in California in 2009, Commercial Property Assessed Clean Energy (C-PACE) programs offer long-term, fixed-rate loans that provide capital for improved energy and...
Ask Anthony: Independent Hotels Joining Soft Brands
I own a small independent hotel and am exploring branding options to help increase visibility in our popular metropolitan area. Would you recommend becoming...
Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Ask Anthony: Encouraging Employees to Stay Long Term
I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high...
Three Key Practices for a Strong Loyalty Program
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...