Kalibri Labs Data Reveals Greater Lead Time for Group Bookings

Rockville, Md. – A review of the August 2019 data contained in Kalibri Labs’ U.S. Hotel Industry Performance Overview reveals that Booking Lead Time...

IDeaS’ Ravi Mehrotra on the Realities of Data in the Revenue Management Space

IDeaS Revenue Solutions has been a cutting-edge presence in the hotel technology space now for 30 years. Its founder, president, and chief scientist Ravi...
Mother and son using a digital tablet - data

Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels

Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
AI - virtual agent

How AI Is Changing the Way Front Desk and Reservation Agents Work

According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
data breach

Marriott Responds To $124 Million Fine for Guest Data Breach

Marriott International announced that the UK Information Commissioner’s Office (ICO) has communicated its intent to issue a $124 million fine (£99,200,396) against the company...
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