Courtyard by Marriott Ranks Highest for Customer Service
WABAN, Mass.—Courtyard By Marriott delivers the best customer experience in the hotels industry, according to the 2017 Temkin Experience Ratings, an annual customer experience...
TripAdvisor Reveals Most Popular, Affordable Spring Break Destinations
NEEDHAM, Mass.—TripAdvisor, the travel planning and booking site, today unveiled its inaugural TripMaximizer Report, revealing how far a traveler's dollar can stretch in 10...
Study: Airbnb Moving Away from Homesharing
WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA) released a new report today that examines the rise of commercial activity taking place on Airbnb...
AETHOS Releases Corporate Governing Practices Report
According to AETHOS Consulting Group, a global hospitality advisory firm, the best corporate board in the hospitality industry belonged to Ryman Entertainment. Results of...
Flattening Reservation Pace Presents Challenge for Hoteliers
NEW YORK—As North American hoteliers progress through the early months of 2017, the pace of new bookings is flat with new February reservation commitments...