Robin McLaughlin
Robin McLaughlin is digital editor of LODGING.
Using Ambient Scenting to Create a Unique Hotel Experience
Special additions to a hotel like customized lighting and artificial intelligence make a property unique and compliment the guest experience—even if guests do not notice them. Ambient scenting is one of these elements—while not visible or...
Insights From ALIS: Checking In With Andrea Foster
Milwaukee-based hotel management company Marcus Hotels & Resorts has been using this long period of industry growth and stability to tap into unique markets and expand the company’s reach, especially with projects in its...
Checking In: Carole Angel Discusses IHG’s Equality Initiatives
In November, InterContinental Hotels Group (IHG) earned a 100 percent perfect score on the Human Rights Campaign Foundation’s Corporate Equality Index. IHG has been given this honor four years in a row, and this...
Hotel Industry Program Offers Employees Low-Cost Education
A new hotel industry pilot program is offering college associate and bachelor's degrees to adult hospitality workers for little to no cost. In partnership with Pearson’s AcceleratED Pathways program, the American Hotel and Lodging...
Wyndham Grand Encourages Travelers To Be More Present
We’re all guilty of neglecting loved ones in favor of sending an email or text message. On vacations, when disconnected from the office, unwinding and putting the cell phone away can be even harder....