Robin McLaughlin
Robin McLaughlin is digital editor of LODGING.
Five Things to Keep in Mind When Creating Contactless Guest Experiences
Because of the COVID-19 pandemic, many hoteliers are researching what it would take to create a contactless guest experience. A contactless hotel experience would help prevent the spread of germs and ease the anxiety...
Hotel Employees Learn New Languages and Skills From Home During Pandemic
Social distancing guidelines and government regulations combined with low travel demand have led to hotels with few team members on property at one time during the COVID-19 pandemic. Although many food and beverage outlets...
Banking on History: Inside Lore Group’s First U.S. Hotel, Riggs Washington DC
In the building that was once home to Riggs National Bank in the Penn Quarter neighborhood of Washington, D.C, Riggs Washington DC recently opened as Lore Group’s first hotel in the United States. Staying...
Check Out: The Savoy Hotel Lobby
The Savoy Hotel’s recent reimagining brings a Miami-meets-Palm Beach aesthetic to the traditionally Art Deco space while staying true to the property’s roots. Originally opened in 1935, The Savoy Hotel was one of the...
Two Sister Bosses Are Flipping the Sustainable Tourism Equation
In recent years, luxury hoteliers have weaved more sustainability initiatives into their operations to lower their property's environmental footprint. Sisters Jennifer May and Colleen Tebrake of Two Sister Bosses are taking that equation and...