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Patrick Bosworth

Patrick Bosworth
Patrick Bosworth is CEO and a co-founder of Duetto, a revenue strategy platform company based in San Francisco.

Hotels—Not OTAs—Own the Data That Makes the Difference

Online travel agencies (OTAs) have built incredibly successful, valuable businesses, and their websites largely define what consumers now expect from the modern booking experience. But even Expedia and Priceline can’t be all things to...

Don’t Flatter OTAs with Imitation—Fight Back with Innovation

Despite owning zero real estate and having no experience running a property, online travel agencies are a force in the hotel industry because they continually refine an online shopping experience that consumers like. The...

Conversion is King For Marketing and Loyalty Initiatives

For all the fanfare that accompanied the start of brands’ campaigns a year and half ago, hotel CEOs’ public discussion of the success of this media blitz around hotel loyalty and direct bookings has...
Revenue Management - Accounting Challenges

As RevPAR Growth Levels Off, Revenue Strategies Must Level Up

Monthly RevPAR has grown year-over-year for 88 straight months, so that must mean every hotel in America has been nailing marketing, distribution, and revenue management for seven-plus years, right? Of course not. Most hoteliers...

Hotels Confront the Paradox of Personalization

Personalization appears to be the hotel industry’s biggest strategic objective right now, but the reason why it’s so hard to achieve is embedded in the most literal definition of the term. True personalization means...

The Necessity of a Mobile-Booking Strategy

Facebook launched its City Guides feature last month, giving even more credibility to the idea that mobile devices’ importance to hotel distribution will only grow. Facebook’s new offering in particular is intriguing because of...