Ellen Meyer
AC Hotels “Unpacked” Campaign Appeals to Uncommon Travelers’ Senses
A new marketing campaign for AC Hotels by Marriott aims to please design-minded, entrepreneurial travelers by highlighting the thought and nuance that goes into every aspect of an AC Hotels stay.
This appeal to the...
LODGING Innovators: Doris Goh of Alila Hotels and Resorts
The hotel industry is defined by its movers and shakers. Whether someone introduces an industry-disrupting technology or just executes a truly flawless renovation, those are the hoteliers and properties that people will remember. Every...
Accepting Popular Payment Apps Enhances the Guest Experience
Following Luxe Hotels’ announcement that its Los Angeles and Beverly Hills hotels will be the first in the area to accept WeChat Pay and Alipay, its regional general manager Adam Sydenham explained the decision...
Gretta Brooks on the Importance of Sales Training in Hospitality
At a time when hotel sales and marketing managers—often under pressure from their management companies or GMs—struggle to adhere to budgets while ADRs stagnate and employee costs rise, it seems that all too often...
Hospitality Training Gives Youth Tools to Advance Careers and Improve Lives
The International Youth Foundation (IYF), in partnership with Hilton and the Center for Strategic and International Studies, created the first Global Youth Wellbeing Index in 2014. This study measured the crucial environmental factors that...