Christine Killion
CYBER HITEC: Strategies for Standing Out in 2020
During CYBER HITEC on October 29, two Preferred Hotels & Resorts executives presented strategies for marketing and delivering on new guest expectations in 2020...
‘Throw Out the Old School’: Rethinking Labor Management at CYBER HITEC
“Labor is an investment and not an expense.” That was among the key themes of a virtual session led by Del Ross, chief revenue...
Complimentary Ceremonies: Amway Grand Plaza Opens Ballroom for Intimate Weddings
In the early months of the COVID-19 pandemic, a staff member at Amway Grand Plaza, a Curio Collection by Hilton hotel in downtown Grand...
Apprenticeship ‘Skyrockets’ Hotel Manager’s Career—Even Through Pandemic
Over a decade ago, Kelbie Reynolds started one of his first “real jobs,” as he puts it—washing dishes at the Courtyard by Marriott Jacksonville...
Survey: Hospitality Asset Managers on COVID’s Impact and Recovery Timeline
In preparation for its annual fall meeting, the Hospitality Asset Managers Association (HAMA) conducted a survey among more than 100 members to understand the...