Christine Killion
‘Deliver on Your Promise’: Insights From AAA Inspectors’ ‘Advocacy Visits’ During COVID-19
Throughout its 80-year history, AAA’s Diamond Program has seen a good deal of industry-altering developments that impact the ways in which people travel and hotels operate. AAA Diamond Program Director Scott Hammerle says that...
Diversifying Hotel Distribution Strategies: Insights from the Boutique Lifestyle Digital Summit
Amid the rise of OTAs and an increasingly competitive hospitality space, independent hotels have had to find ways to differentiate their marketing and distribution strategies from their branded counterparts, which often have the advantages...
“I Don’t Believe in Paradigm Shifts”: Ian Schrager Checks In at the Boutique Lifestyle...
Boutique hotelier Ian Schrager—founder of Ian Schrager Company and the mind behind brands including EDITION Hotels, in partnership with Marriott, and PUBLIC—is “quite convinced” of the industry’s inevitable return to normalcy. “Not a new...
Selina Is Betting on—and Redefining—the Future of Remote Work and Travel
At the end of 2018, Latin American startup Selina—a lifestyle brand that launched in 2015 and caters to “digital nomads” with its work, play, and live experiences—announced expansion plans to open 100 locations worldwide...
Survey Reveals Hospitality Employees’ Perceptions of Diversity and Inclusion in the Industry
Data consistently shows that across various industries, Black employees are not equally represented at all levels of businesses, particularly in management, where those who identify as Black hold just 7 percent of leadership roles,...