Christine Killion
Christine Killion is the digital editor of LODGING.
Klaus Kohlmayr on the Future of the Guest Experience
Today’s hotels, OTAs, and other hospitality technology companies are competing fiercely with one goal in mind—to own and control the guest experience during travel. Klaus Kohlmayr, dubbed “Chief Evangelist” for IDeaS Revenue Solutions, says...
Six Digital Hospitality Trends for 2018
As technology continues to evolve and influence how people travel, hoteliers can expect to see shifts in digital strategies across the industry—from marketing and in-house guest interactions to how brands interact with owners. Geoffrey Ryskamp,...
How To Prepare Hotel Staff for Active Threat Situations
Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training Institute, leads a team of first responders, anti-terrorism, cybersecurity, defense...
HOTEL KITCHEN Event Showcases Strategies To Reduce Food Waste
Hospitality industry professionals gathered on Monday at the SOFITEL New York to witness reduced food waste in action. Spearheaded by the American Hotel & Lodging Association (AHLA) and the World Wildlife Fund (WWF) with...
Designing a Ballroom To Maximize Revenue
Between weddings, business luncheons, and conferences, ballrooms can bring in a steady source of revenue for hotels across a variety of segments. However, without the right design and flexibility, ballrooms may not successfully attract...