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Food Halls: The Next Wave of Hotel F&B?

Food Halls: The Next Wave of Hotel F&B?

Food halls are on the rise in the United States. These multi-outlet spaces combine the made-to-order convenience, quick service, and affordability of food trucks in an indoor environment designed for serving and dining. While not a new concept, food halls ...

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On the Move: This Week’s Comings and Goings

On the Move: This Week’s Comings and Goings

The Board of Directors at Hershey Entertainment & Resorts has named John Lawn as its new CEO. Lawn joined Hershey in 2004 as director of F&B. He was named COO in June 2016, then president October 2016. Lawn will succeed ...

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The Cosmopolitan Las Vegas Introduces Chatbot Concierge

The Cosmopolitan Las Vegas Introduces Chatbot Concierge

LAS VEGAS—The Cosmopolitan of Las Vegas has announced the arrival of its resident mischief-maker, Rose. Rose is a chatbot developed by The Cosmopolitan of Las Vegas and its digital marketing agency, R/GA Chicago. Rose’s playful concept is unlike other chatbots ...

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Blackstone Aims to Turn Around Cosmopolitan

Blackstone Aims to Turn Around Cosmopolitan

Blackstone Group expects to spend up to $200 million to turn around The Cosmopolitan of Las Vegas, which the firm acquired for $1.73 billion in December, according to the Wall Street Journal. Deutsche Bank, which took control of the hotel ...

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