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Protecting Guests from Safe-Crackers

Protecting Guests from Safe-Crackers

With videos circulating the internet of hotel safes being broken into with everyday items like pocket knives, screwdrivers and old key rings, and magnets, travelers are becoming increasingly aware of the possibility that their valuables are not as secure in ...

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Check Out The Roxy Lounge

Check Out The Roxy Lounge

The Roxy, the new incarnation of the iconic Tribeca Grand Hotel, is reenergizing the lower Manhattan experience. The refresh, which focused on the public spaces, movie theater, jazz clubs, coffee bar, and hair salon, enhances the hotel’s reputation as a ...

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Getting to Know Your Guests

Getting to Know Your Guests

Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms, that process is becoming easier. One such program is Go Moment’s Ivy, an intelligent texting platform ...

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Fluorescent Lighting to Become Thing of the Past

Fluorescent Lighting to Become Thing of the Past

On Feb. 1, General Electric announced it would discontinue the compact fluorescent light (CFL) in the U.S. by the end of the year in favor of its eco-friendly, cost-efficient sibling, the light emitting diode (LED). Nick Diligente, marketing manager for ...

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Finding Housekeeping Employees

Finding Housekeeping Employees

A hotel without a reliable and consistent housekeeping staff will likely experience diminished cleanliness, face lower quality assurance scores from inspectors, be subjected to higher labor and training costs due to frequent employee turnover, and experience more complaints from guests. ...

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Franchisees Fuel Choice’s Forward Motion

Franchisees Fuel Choice’s Forward Motion

“Momentum” was the buzzword at Choice Hotels International’s annual convention in Las Vegas last week, and CEO Steve Joyce made it clear that it’s the efforts of franchisees that continue to fuel the company’s forward motion. Here’s an update on ...

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