Tag: Technology
Three Ways to Elevate Digital Customer Service
As 2022 begins, hospitality professionals should expect an increase in travel. A surge of tourists not only means increased demand for hotels, but it...
The Crossroads of COVID Safety and Guest Experience in Hotel Tech
The resilience hoteliers, tech vendors, and venue operators have shown since the beginning of the COVID-19 pandemic will be the topic of future case...
Business Intelligence: A Catalyst for Hotel Recovery
The hospitality industry landscape has changed drastically over the past 18 months. As travel significantly dropped and customer expectations of safety and hygiene increased,...
Upgraded Tech Can Help Hotels Prepare for the New Year
Technology companies in the hotel space recently announced new updates to their companies and platforms. As the New Year begins, hotels can look to...
Hyatt Rolls Out Room Keys in Apple Wallet at Six Hotels
CHICAGO—Hyatt Hotels Corporation announced the introduction of room keys in Apple Wallet across the first six participating U.S. hotels: Andaz Maui at Wailea Resort,...