Tag: September 2021
Cascade Affiliate to Acquire Controlling Interest in Four Seasons Hotels and Resorts
TORONTO—Four Seasons Hotels and Resorts (Four Seasons), a luxury hospitality company, announced that its longstanding shareholder, an affiliate of Cascade Investment, L.L.C. (Cascade), has...
Horton Hotel Transfers to New Ownership Team
Horton Hotel—Boone, North Carolina’s only downtown boutique hotel that also has a rooftop bar—is changing its ownership team with a nod to its current...
Radisson Hotel Group Updated Growth Plan at IHIF 2021
Throughout the COVID-19 pandemic, Radisson Hotel Group (RHG) with the support of its shareholders Jin Jiang and Sino-Ceef has remained committed to its five-year...
UniFocus Acquires Knowcross and Merges Operational Technologies
DALLAS—UniFocus, a workforce management systems provider, acquired Knowcross, a global leader in task management and operational optimization software for the hospitality industry. The merging...
JD Power: Guest Satisfaction Declined in F&B and Staff Service
Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced...