Tag: operations
Lodging’s Legal Environment: Two Cases That Illustrate the Vital Importance of Reasonable Care by...
Hoteliers understand that they work in an environment fraught with legal implications, multiplied by myriad municipal, state, and federal statutes and regulations. Large hotel...
Shiji Group Brings Reputation Management Solution to Coast Hotels
ATLANTA, Georgia—Shiji Group has installed its online reputation management platform Shiji ReviewPro across 16 Coast Hotels properties and eight restaurants in North America. Coast...
Knowland: Washington, D.C. Led U.S. Meetings and Events Volume in March 2023
ARLINGTON, Virginia—Knowland announced that the Washington, D.C./Maryland/Virginia market led the U.S. meetings and events industry by volume for March. Second place again went to...
Housekeeping’s Role in Supporting a ‘Responsible Stay’
With the recent launch of AHLA’s Responsible Stay initiative and its endorsement by numerous Association members, state Association partners, and independent properties, let’s take...
PIPs in Perspective: Costlier Projects Negatively Affecting Economy Sector
Property improvement plans, or PIPs in industry parlance, can be a sore spot in the relationship between franchisors and franchisees. While auspiciously meant to...