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How Business Travelers Buy: Hotel Pricing in a Social World

There is more information than ever before at the point of purchase for a hotel stay. With ratings, reviews, price, brand, and TripAdvisor rank,...

Pressing the Reset Button on TripAdvisor

For a hotel with less-than-desirable TripAdvisor reviews, a major renovation could offer a quick ticket to improving its online reputation. In July of last...

Noise Complaints Top Online Hotel Reviews

An recent analysis of online guest reviews done by ReviewPro reveals that noise is the number one most common complaint by consumers in all...
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