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travelers on a roadtrip using their phone on vacation

J.D. Power: Travel Apps Lag Behind Those of Other Industries

TROY, Michigan—Travel apps and websites rely on digital tools used by travelers, including QR codes used to board planes to rental car locations and...
hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Hotel App

Six Marketing Tips for a Successful Hotel App

Google's Play Store and Apple's App Store each have millions of apps available for download. That's a massive number of apps to compete with,...
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