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How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business

The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
guest engagement - gamification

Three Tips for Using Gamification To Engage Guests

A mid-sized hospitality company had a problem—almost no one was liking or clicking on their social media posts. The solution took an out-of-the-box approach:...

Six Steps to Create a Winning Gamification Plan for Hotel Staff

In this service-driven industry, employees at the front lines are a hotel's number-one brand ambassadors; they can make or break a guest’s experience. Keeping...