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frontline hotel staff

2020 People of the Year: Frontline Hotel Staff

As far as the hotel industry is concerned, the COVID-19 pandemic has been a catastrophe. Hoteliers have had to deal with restricted travel, severely...
Derek Grimaldi

Derek Grimaldi: Digging Deep to Weather Crises as a Team

Looking back on 2020, Derek Grimaldi, CHA, general manager of The H Hotel, a Dolce by Wyndham Hotel in Midland, Mich., repeatedly stressed the...
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