Tag: Deloitte
Checking In With Deloitte’s Guy Langford
Although hospitality is notoriously slow when implementing technology, the face of the industry may drastically change within the next five to 10 years, with...
Deloitte Analysts Weigh In on the Future of the Travel Industry
Deloitte recently released its 2018 Travel and Hospitality Industry Outlook on the state of restaurants, hotels, and airlines and how these industries will perform...
U.S. Companies Refocus Sustainability Plans To Reduce Risk
Bloomington, IN—Earlier this year, Deloitte Resources released its 2017 study on U.S. consumer and business attitudes and practices towards sustainability and the use of natural...
Survey Finds Consumers Don’t Trust Hotels to Protect Personal Data
NEW YORK—Three-quarters (75 percent) of frequent travelers expect their loyalty program data to be secured to at least the same standard as a financial...
Hotel Loyalty Programs: No Longer Just About Building up Points, Status
NEW YORK—Two-thirds (66 percent) of millennial high-frequency travelers rate “unique rewards” as an important factor when choosing a hotel loyalty program, compared with just...