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Guest feedback study

Three Tips for Keeping Up With Guest Feedback

Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce...

Hospitality Professionals and Companies Among the 2018 American Business Award Winners

Several hospitality professionals and companies are named among the winners of this year's 16th Annual American Business Awards. Nicknamed the "Stevie Awards" for the Greek...