Jen Goetz
Three Tips for Transitioning Hotel Brands Across Cultures
Hospitality leader Abigail Tan, head of U.K., Europe, and North America for St Giles Hotels, shares how hoteliers can
transition brands across cultures while expanding.
1. Know what matters.
“When we design hotels, we take into...
Abigail Tan’s Creativity & Charisma Inspires Hotel Brand’s Growth
When picturing a hospitality leader, one doesn’t typically envision a person who loves jumping off tall objects, riding a Ducati, partaking in Thai kickboxing, or flying a helicopter. But that’s just what Abigail Tan,...
A Broker’s Perspective: What Hoteliers Can Expect in 2018
Hoteliers seem to be in agreement—2018 is off to a much smoother start than 2017, which was clouded by uncertainty surrounding the new presidential administration. “At this year’s Americas Lodging Investment Summit (ALIS), I...
Four Ways Hotels Can Improve Mobile Key Security
Mobile keys are a relatively new technology, but they are rapidly gaining a foothold in the lodging industry. Of course, as with most mobile tech, securing data sent and received via mobile keys is...
Making Sure Employees Can Communicate in a Crisis
Hotels promise to provide guests with a comfortable stay, and hotel employees are responsible for making that happen. However, like many other industries, hospitality work has its security concerns—both for the safety of guests...
