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Hotel doorman is welcoming in a mature couple for a weekend break.

Improving a Hotel’s First Impression

Have a question for our experts? Submit it here. How Can I Improve My Hotel's First Impression?  "I’m always getting dinged on my online reviews for my property’s appearance. Overall, the hotel is still in good...
Ecolab ebook

Three Things to Know About Meeting Rising Guest Expectations

The guest experience of staying in a hotel has changed in profound ways over the past two decades—from how they find and book a room, to the amenities they expect when they arrive, to...