Daniel A. Johnson
Daniel A. Johnson, CHA, CHIA, is an award-winning hotelier with decades of industry experience. He currently serves as a consultant to hotel owners and developers throughout the Mid-Atlantic region.
The Continental Breakfast: A Guest Oasis or Mirage?
They say that the way to a man’s heart is through his stomach. When it comes to hotels, the breakfast bar offers the same opportunity for our guests. Yet, this area is typically one...
Hotel Pools: A Legacy Staple or a Litigation Liability?
It’s summer and both kids and adults alike are flocking to hotel pools once again. Yet the U.S. Consumer Product Safety Commission reminds us that the number one cause of injury death for children...
How to Build an Efficient Hotel
Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he sits down with LODGING to answer one of the most...
How to Impress Your Boss
The hotel industry revolves around continual learning and best practices. I started my first job at the very bottom of the ladder, in positions such as laundry, houseman, front desk, and night audit, and...