Christine Killion
Positioning Hotels To Revitalize Communities
Marginalized downtowns throughout the U.S. often find themselves in the same catch-22: Shuttered businesses and disappearing industries create a cycle of disinvestment and poverty that is far reaching in residents’ lives. Reading, Penn., is...
What Hoteliers Need To Know About Ransomware Attacks
Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to infiltrate the electronic key system at an Austrian hotel, effectively...
Making the Most of Rooftop Bars Year-Round
Rooftop bars have boomed in popularity over the last several years. These sky-high spaces attract customers in urban areas where outdoor space is limited as well as those who seek out unique and shareable...
Concord Hospitality Puts More Focus on F&B
Full-service hotels in crowded hospitality markets are finding themselves at a crossroads when it comes to their F&B programs. More traditional offerings may no longer attract travelers looking to get out and explore an...
Hotels Adopt AI with Caution
AI isn’t just a buzzword at Dream Hotel Group. It just may be the future of guest services.
That ultimately depends on the outcome of a pilot program to add voice-activated assistants and other...