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  • Checking in with Cindy Estis Green

    Cindy Estis Green, co-founder and CEO of Kalibri Labs, a hospitality data analytics company based in Rockville, Md., is always moving forward to help hoteliers navigate the changing digital landscape.

  • Loyalty Pricing Should Be Weapon of Choice Against OTAs

    Finding more search results and booking options than they can count doesn’t liberate consumers; it overwhelms them.

  • Matching Your Tech Strategy with Your Target Guest

    The CitizenM hotel near Times Square in New York City is known for its smart use of technology and emphasis on affordable luxury. Being laser-focused on tech-savvy travelers led the Amsterdam-based hotel chain to use technology platforms to offload as many basic tasks as possible.

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