Home / Tag Archives: mobile

Tag Archives: mobile

Feed Subscription

Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

Read More »

How Texting Is Changing Hotels’ Internal Communications

How Texting Is Changing Hotels’ Internal Communications

Communicating with hotel staff while on-property—whether they are on the grounds or in a guestroom—has long been a challenge for hoteliers. Telephones, radios, and email each have their own limitations. Housekeeping staff, for example, aren’t sitting in front of a ...

Read More »

Are Guests and Hotels Ready for Chatbots?

Are Guests and Hotels Ready for Chatbots?

Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an opportunity for hospitality brands to deploy chatbots, automated software that interacts with guests through SMS text or ...

Read More »

U.S. Consumers Want More Tech in Hotels

U.S. Consumers Want More Tech in Hotels

U.S. consumers are more likely to show up, shop, eat, and stay at businesses that offer more technology and hotels are no exception, according to a recent survey of 1,000 consumers commissioned by commercial tablet and engagement company, Bouncepad. The ...

Read More »
Scroll To Top
CLOSE
CLOSE