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2016 in Review: Hottest Hotel Deals

2016 in Review: Hottest Hotel Deals

It was the buzzword on many hoteliers’ lips this year: Consolidation. When Marriott International officially absorbed Starwood Hotels & Resorts in September to create a 30-brand megamerger, the industry was aflutter over what it could mean for the industry as ...

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The Link Between Loyal Customers and Market Share

The Link Between Loyal Customers and Market Share

Revenue Generated Index is the key performance measure used by hotel companies to track changes in market share relative to competitors. But equally important is to understand the key drivers of RGI, those underlying metrics that can be used by ...

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Increasing Efficiency of Hotel Retail Outlets

Increasing Efficiency of Hotel Retail Outlets

Historically, hotels have offered retail operations primarily for guest convenience and satisfaction. And the revenue generated by hotel retail outlets typically represents only a small part of total hotel revenue—of the properties in the Trends in the Hotel Industry database ...

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Spa Revenue Surpassing Room Revenue Growth

Spa Revenue Surpassing Room Revenue Growth

NEW YORK—In 2015, hotel spa department revenue grew at a faster pace compared to other sources of hotel revenue. According to the recently released 2016 edition of Trends in the Hotel Spa Industry, U.S. hotel spa departments were able to ...

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Soft Brands Reap Benefits from Distribution Chains

Soft Brands Reap Benefits from Distribution Chains

Hendersonville, Tenn., has launched a singular promise in recent years: Retain the flexibility of independence, get the backing of a major brand. This approach has been fueling the swell of so-called “soft brands” launched in recent years. And, for the ...

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