Tag: third-party management
J.D. Power: Guest Satisfaction With Food and Beverage, Maintenance at Third-Party Managed Hotels Declines
TROY, Michigan—According to the J.D. Power 2025 North America Third-Party Hotel Management Guest Satisfaction Benchmark, guest satisfaction declined significantly year over year in the...
OTH Hotels Resorts Adds Holiday Inn Birmingham Airport To Management Portfolio
BIRMINGHAM, Alabama—OTH Hotels Resorts (OTH), a Virginia-based hospitality ownership and management company, announced its latest third-party management contract for the Holiday Inn Birmingham Airport.
Located near Birmingham-Shuttlesworth...
HEI Hotels & Resorts Adds Kimpton Sylvan Atlanta Buckhead to Managed Portfolio
NORWALK, Connecticut—HEI Hotels & Resorts added the Kimpton Sylvan Atlanta Buckhead to its portfolio, bringing the total number of hotels managed in the state...
J.D. Power: Guest Satisfaction at Third-Party Managed Hotels Significantly Improves
TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the...
J.D. Power: Hotel Guests Are Satisfied With Guestroom Quality and Staff Service
TROY, Michigan—After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies...