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Spa

The Risks and Rewards of In-House vs. Outsourced Spa Operations

It is far from a secret that the business of spa is a difficult one to get right. The hard truth is that there...

Outsourcing Linens Can Save Money, Water, and Energy

For hoteliers who are simultaneously concerned about the environmental impact of their laundry services, as well as the cost of doing laundry in-house, outsourcing...

Tips for Outsourcing

Chris Green, COO of Chesapeake Hospitality, offers these three tips for hoteliers who are considering outsourcing some of their operations. The guest comes first. “Make...

Outsourcing to Boost Efficiency

Imagine that you’re the general manager of a hotel. You do consistent business, and you’re staffed to manage the day-to-day operations of your property....

From Scratch

Finding the perfect hotel-restaurant match involves soul searching, “first dates,” compromise, and trust, in order to build a healthy and successful business relationship. “Without...
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