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Terms and conditions

Mind Your T’s and C’s: COVID-19 Terms and Conditions for Hotels

After many agonizing months of the COVID-19 pandemic causing closures and record-low occupancy rates, hotel owners and operators finally can begin reopening and welcoming...
Security guard

Modernizing Hotel Security Protocols To Protect Against 21st Century Threats

From a January 2019 attack on a luxury hotel in Nairobi, Kenya, to attempted bombings and shootings at high-profile hotels in the United States,...

Insurance Coverage for Employee’s Claims

Liability insurance policies typically have an exclusion barring coverage for claims brought by the insured’s own employees. Such employer’s liability exclusions do not apply,...
hotel pools

Hotel Pools: A Legacy Staple or a Litigation Liability?

It’s summer and both kids and adults alike are flocking to hotel pools once again. Yet the U.S. Consumer Product Safety Commission reminds us...

Where Liability Falls When Guest Safety is Compromised

It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a...