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Five Technologies Hoteliers Should Consider Adopting in 2020

The new year is coming and hotels are preparing budgets and strategies to start off on the right foot. The problem is: how to...
Frances Kiradjian

Checking In With Frances Kiradjian, BLLA Founder

When Frances Kiradjian founded the Boutique & Lifestyle Lodging Association (BLLA) in 2009, she was looking to create a “family” for boutique properties. At...

Four Ways to Use Big Data in Hospitality

A hospitality business has countless ways to collect snapshots of consumer data—past travel bookings, seasonal sale trends, and more. But without looking at all...
Hotel notepad

The Evolution of the Hotel Notepad

Keeping a hotel running the way it should is like simultaneously keeping juggling balls in the air. There are tons of factors at play,...
automating the front desk

Automating the Front Desk

Whether through a kiosk, the internet, or a mobile device, self check-in for hotel guests is starting to lighten the load for front desk...