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Marriott Adds Chatbot on Facebook Messenger To Aid Job Seekers

Bethesda, Md.–Marriott International has added a chatbot for Facebook Messenger to aid users with an interest in a career at the company. The Marriott Careers...

Are Guests and Hotels Ready for Chatbots?

Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an...