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Building Strong and Strategic Community Partnerships

A quality relationship with the local community is an essential element for success for any hotel. A community relationship ensures a property has clear...
Digital canvases

Incorporating Digital Canvases Into Hotels

At its core, the hotel and hospitality industry is based on consumer engagement, relationship-building, and earned trust. Its existence relies on positive and memorable...

Six Steps to Create a Winning Gamification Plan for Hotel Staff

In this service-driven industry, employees at the front lines are a hotel's number-one brand ambassadors; they can make or break a guest’s experience. Keeping...