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Invest in Success: A New Home of Hospitality Entrepreneurship

When many outside the hotel space think of hospitality, they imagine that the hotel world begins and ends with service—the employees with whom they typically interact during a hotel stay. But as those in the industry know, a peek behind the curtain reveals a whole other side of hospitality, the business-minded folk—the small business owners and operators. In 2006,...

Three Tips from Women in Senior Leadership

Although the executive ranks remain male dominated, women in hospitality have made great strides. During a Women in Senior Leadership panel, presented by the Cornell University School of Hotel Administration and the American Hotel & Lodging Association this week in Washington, D.C., three successful female entrepreneurs explained how they carved out a niche in their markets. Here are some...

Cornell Study Finds Hotel Guests Support Sustainability Efforts

ITHACA, N.Y.—Certain sustainability practices are nearly universal in the lodging industry, says a Cornell University study published by the Center for Hospitality Research (CHR). Water-conserving fixtures and linen-reuse programs, for instance, are widespread, based on the study of 100 U.S. resorts. The study was done by Alexandra Bruns-Smith, Vanessa Choy, Howard Chong, and Rohit Verma. "We found that a majority...

Cornell Study Demonstrates How to Combine Tech with Personal Service

A new study from the Cornell Center for Hospitality Research (CHR) demonstrates how to combine technology with personal service to maintain guest satisfaction. The report bases its findings on recent research conducted by Michael Giebelhausen, an assistant professor at the Cornell School of Hotel Administration, and colleagues, as well as two new experimental studies. The results showed that new...

Is Airbnb the Hotel Industry’s Greatest Threat?

The rapid growth and popularity of Airbnb, which recently surpassed 10 million guest stays since its 2008 launch, has raised valid concerns among hotel executives. With media reports that the online home-rental marketplace is nearing a $10 billion valuation, should it close a large new funding round, Airbnb could become one of the greatest threats to the hotel industry....