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DoubleTree by Hilton Hotel Philadelphia Airport

Soft Brand Conversions: Using PIPs to Reposition Traditionally Branded Hotels

One of the more prominent trends driving PIP and renovation activity is the increased popularity of soft brands as many owners make the decision...

Strategies for Managing & Communicating with Multicultural Employees

Today’s increasingly globalized world includes a growing number of non- and limited-English-proficient (LEP) employees, enriching the workplace with unique perspectives and traditions. Yet this...

Controlling Costs

Rising operating costs are among hoteliers’ chief concerns. While these costs encompass many areas—ranging from insurance costs to technology investments—most owner/operators acknowledge the biggest...

Due Diligence

If an ounce of prevention is indeed worth a pound of cure, making sure that the MEP (mechanical, electrical, and plumbing) of a hotel...

Strategic Savings

Between tight margins and high guest expectations, hotel food and beverage is a tough department to operate. LODGING Back of the House checked in...
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