Jeff Doane, Chief Commercial Officer, Omni Hotels & Resorts DALLAS, Texas—Omni Hotels & Resorts announced the appointment of Jeff Doane as its new chief commercial officer. Doane has over 20 years of hospitality experience, previously serving as chief commercial officer for Accor North America. He also held senior executive roles with Fairmont Raffles Hotels International. Doane will report to President Kurt Alexander and oversee the development and execution of Omni’s integrated commercial strategy across its
WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers released a statement after legislation that would have destroyed the hotel industry’s franchise model stalled in the New Jersey State Senate. “New Jersey state senators made the right choice in letting S3165/A1958 stall in the legislative session that concluded late Monday. The legislation would have severely limited hotels’ ability to enforce the quality, service, and safety guidelines guests know and trust. In doing so,
LivSmart Studios Unveiled as Name of Hilton’s New Extended-Stay Brand
Category: Brands, Featured, Industry News
MCLEAN, Virginia—Hilton announced LivSmart Studios by Hilton as the official name of its studio apartment-style, extended-stay hotel brand. Created for the long-stay guest, LivSmart Studios has received interest from owners and developers and has more than 350 deals in various stages of negotiation. Construction in Kokomo, Indiana, broke ground less than five months after the brand was first announced, marking the first hotel under construction for the LivSmart Studios brand. “From luxury to premium economy,
MINNEAPOLIS—IDeaS updated its client experience with new enhancements to the IDeaS learning journey. This effort includes the implementation of live chat support, monthly live learning events, quarterly panels, and on-demand virtual training sessions. In an industry where timeliness is critical, resolving questions, concerns, and other system issues can’t wait. Support content and response speed are components of customer satisfaction, with most customers expecting companies to interact in real time. IDeaS now offers live chat support
PHILADELPHIA—HHM Hotels promoted Dani Elhachem to chief operating officer, effective immediately. Having held over 10 years of senior and executive roles at HHM Hotels, Elhachem has driven results for new and existing ownership partners, cultivated future leaders, and crafted approaches to commercial strategy, in particular around distribution, for both branded and independent verticals. The management and investment firm has a portfolio of hotels spanning the United States, Canada, and the Bahamas. Their operating portfolio includes