TechnologyKnowland Adds Account Alerts to Core Platform

Knowland Adds Account Alerts to Core Platform

ARLINGTON, Virginia—Knowland announced Account Alerts, which is an enhancement to its core platform. The delivery of automated email alerts once a day helps sales teams save time, stay informed, and react early to revenue opportunities. Consolidated email notifications will be pushed to the user anytime recent account activity matches the individual filters set by the user.

The analytics platforms focus on pull intelligence, meaning users must enter a portal and pull the analyzed data on demand. Using push intelligence, Knowland Account Alerts delivers actionable data directly to the end user, giving them what they need to make key decisions. By receiving account booking insights proactively, users can better determine what accounts need attention, creating greater efficiency and increasing revenue.

  • Sales teams and managers at both the property and above-property level will no longer have to search Knowland to see if their targeted accounts have recently met. Once-a-day emails are sent directly to salespeople, notifying them about current activities.
  • Sales leaders will understand when and where targeted accounts are meeting as soon as they become available on the Knowland platform. By following accounts and identifying opportunities, sales managers can track lost business and see if a group they thought they had locked down is booking with a competitor.
  • Above-property sales leaders will gain insight into sales teams to inform future sales strategies. Gaining account knowledge that provides data about targeted accounts as early as possible provides the advantage needed to get ahead of future RFPs.

Jessica Carey, vice president of customer operations, Knowland, said, “Sales teams need access to potential and current customer data as soon as possible, without spending time searching for what they need. We have listened to our customers, and our ongoing innovation ensures they get what they need delivered directly to them. By utilizing push intelligence, we deliver the knowledge needed to support sales engagement strategies and drive new revenue.”

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