Business Travelers’ Mobile Trends

When today’s road warriors hit the trail, they are armed with three or four mobile devices to help them stay connected to office and...

U.S. Lodging Industry Fees and Surcharges to Continue Upward Trend

Following the record $1.85 billion amount collected in 2011, total fees and surcharges collected by U.S. hotels are increasing again in 2012, forecast to...

AH&LA Blocks Move to Arbitrarily Slash Rates

In response to AH&LA’s efforts on behalf of the lodging industry, the General Services Administration (GSA) announced today that they will not alter its...

Summer Forecast

As the U.S. hotel industry continues to post good results, STR is optimistic about the outlook for the summer of 2012. A look at what...

Staffing for Prosperity

In 2010, it was the ability of U.S. hotel managers to control labor costs that was the driving force behind the subdued 3.4 percent...

Here Come the Profits

The U.S. lodging industry recovery may have begun in 2010, but it wasn’t until 2011 that most hotels in the country shared the improved...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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