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Steve Shern

Steve Shern
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Steve Shern, area managing director for Thompson Hotels, is a hospitality veteran with more than 25 years of experience. He was the GM of the year for Two Roads Hospitality in 2014, and his former property, Thompson Chicago, earned such recognition as “best places to work” by the Chicago Tribune, Travel + Leisure “IT list”, Conde Nast Traveler “Readers Choice Awards” and “Top Hotels” by U.S. News and World Report. Steve is currently at Gild Hall, a luxury Thompson property in New York City that was named one of the best hotels in the Financial District by U.S. News & World Report in February 2019.
Hospitality career development

The Room Key: Are Hotels Falling Short When Bringing Up New Managers?  

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it here. What do you think is lacking when it comes to...