Robin McLaughlin
Robin McLaughlin is digital editor of LODGING.
Majority of U.S. Winter Vacationers Undeterred by Recent Natural Disasters
A new survey by independent marketing communications agency Eric Mower + Associates asked 754 U.S. adults if recent natural disasters–from Hurricanes Harvey, Irma, and Maria to the California wildfires–have affected their winter vacation plans....
Helping Guests Celebrate (and Relax) Over the Holidays
The holiday season is a joyful, family-filled time, but preparing for festivities can oftentimes be a pain. Chores like cooking, cleaning, and decorating can be frustrating additions to any holiday to-do list. Getting away...
Using F&B Displays To Increase Hotel Restaurant Revenue
Hotel restaurants are routinely looking to new initiatives to increase revenue. Properties have partnered with outsourced food and beverage operators or created unique concepts to attract diners from both in and out of a...
Kimpton’s 2018 Culinary Trends Forecast
Trying new foods is a top priority for many travelers when they're on the road. These diners are looking for meals that pique their curiosity and present ingredients in a way they've never seen...
Up-Front Advice about Running the Front Desk
Sometimes, front desk staffers fall short of their duties and need assistance to improve operations. Ashley Gochnauer, general manager of the Kimpton Everly, cites three pieces of advice hoteliers could use to improve front...