Robin McLaughlin
Robin McLaughlin is digital editor of LODGING.
Future-Focused: Choice Executives on the Customers and Brands of Tomorrow
At the 66th annual Choice Hotels International, Inc., convention—which took a three-year hiatus due to the pandemic—franchisees and corporate leaders alike shared excitement over networking with others and discussing the possibilities for the future....
Purpose Driven: Data Insights From the 2022 Hunter Hotel Investment Conference
Overall sentiments at the 2022 Hunter Hotel Investment Conference at the Atlanta Marriott Marquis in Atlanta, Georgia, reflected a belief that the event served as a reintroduction to and rise in the return of...
Frictionless Findings: Optimizing Lost and Found Services for a Seamless Guest Experience
All guests are wary of losing important items on the road. When an item is lost at a hotel, guests might dread going through the hotel’s process to claim what’s missing. There isn’t an...
Four Insights on Traveler Behavior Trends for 2022
As positive COVID case numbers wax and wane, variants evolve and change, and health-conscious fears subside and rise, traveler behaviors are constantly shifting, and hoteliers might find it difficult to keep up. In response,...
Skyline Lodge Guestrooms: A Retreat to the Mountains
In the Blue Ridge Mountains of North Carolina, Skyline Lodge recently completed a refresh to the property originally built in the 1930s. Skyline Lodge has 39 guestrooms and one suite that evoke a modern...