Robert Mandelbaum
Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue
Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a...
Revenue Is Rising, But Collecting Is More Challenging
According to STR, U.S. hotels achieved all-time high levels of occupancy, ADR, and RevPAR in 2018. While a record number of guests are staying...
Premium Performance Impacts Flow-Through at Boutique Hotels
While boutique hotels comprised just 3.2 percent of the total U.S. lodging supply in 2017, boutique projects represented 17.8 percent of the rooms in...
Budgeting Accuracy: Why U.S. Lodging Performance Fell Short of 2017 Expectations
In 2017, the actual achieved levels of
occupancy, average daily rate (ADR), total revenue, and profits for U.S. hotels were less than their respective...
How Contract and Non-Management Employee Payrolls Rose in 2017
As the pace of revenue growth continues to decelerate for U.S. hotels, the ability of hotel operators to control costs will determine the ability...