Megan Sullivan
Despite Challenges, Best Western Expands Presence in China
Despite a growing number of challenges facing the Chinese hotel industry, including increasing costs, high employee turnover, and decreases in ADR and occupancy rates,...
citizenM New York Lobby
The first citizenM hotel in the United States opened in April near Times Square in New York City. Headquartered in Amsterdam, citizenM is known...
Using Instagram to Acquire More Customers
Instagram is one of the fastest growing social media platforms. The popular photo-sharing app amassed 150 million monthly users in about three years—two years...
Checking In With Loews CEO Paul Whetsell
After spending more than $250 million in renovations last year, the Loews Hotels & Resorts system is in better shape than ever. Now that...
The Main Ingredients for a Successful Hotel Restaurant
Restaurants play a bigger role than ever before in boutique and lifestyle hotels. And with the right concept, owners can make a healthy profit,...