Megan Sullivan
Bidding for Boutiques
A new travel startup called Stayful aims to make the independent boutique hotel experience more accessible and affordable to U.S. travelers while helping hoteliers fill unsold inventory. The technology will allow consumers to name...
Better Online Engagement
When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin Muhlner, CEO of newBrandAnalytics. Here’s why direct engagement is imperative...
Pet-Friendly Hotels Prove Profitable
It’s the Friday before the Westminster Kennel Club dog show, and the lobby of New York’s pet-friendly Hotel Pennsylvania is like a madhouse. Everywhere you turn, there are purebred canines strutting around the lobby...