Mike Chuma
Mike Chuma is the vice president of global marketing at IDeaS.
Leveraging Revenue Management Technology to Decide What Stays and What Goes
Hoteliers have a lot to consider this budget season. The effects of inflation and the higher interest rates tasked with taming it are being felt by guests, with STR projecting a 6 percent decline...
Playing the Same Game: How Revenue Managers and Sales Are Joining Forces
Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success. While a hotel’s sales team is often...
The Hidden Costs of Operating Without an Advanced RMS
Major hoteliers across the industry can point to investments in technology and new operating practices as a key enabler in their recovery over the past two years. Still, despite these advances, much of the...
The Potential Comeback of U.S. Corporate Travel and Conferences
Analysts across the travel and hospitality industries have questioned if corporate travel will ever be the same since the beginning of the COVID-19 pandemic. With an active summer travel season almost complete, a potential...
Hotels and the Evolution of Living Communities
Chip Conley keynoted the summer 2021 meeting of the HospitalityVIEW working group with reflections on his time as founder of Joie de Vivre hotels, as an early strategic advisor to the Airbnb founders, and...